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15 May
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Cookie Policy

Cookie Policy 

RUFER SA (hereinafter referred to as 'Terranova') informs about the use of cookies on its website: https://andorraterranovahotel.com/

What are cookies? Cookies are files that can be downloaded to your computer through websites. They are small data files generated on computers and other mobile or electronic devices from which users access this website, and they allow, among other things, to obtain information about the date and time of user entry on this website and the contents selected by users. Users can prevent the generation of cookies by selecting the corresponding option in their browser, although disabling them may affect the proper functioning of this website.

Classification of cookies

According to the entity: 

First-party cookies: These are cookies sent to the user's computer from a server managed by Terranova and from which the requested service is provided. 

Third-party cookies: These are cookies sent to the user's computer from a server not managed by Terranova, but by an entity that processes data obtained through cookies. According to their purpose: 

Technical cookies: These are cookies that allow users to navigate a website, platform, or application and use different options or services available, such as traffic control and data communication, session identification, security elements during navigation, or storing content for video or sound broadcasting.

Functional cookies: These are cookies that allow access to the service with certain predefined general features based on a set of criteria on the user's terminal, such as language, type of browser used to access the service, regional configuration from which the service is accessed, etc. 

Performance cookies: These are cookies that allow us to track and analyze user behavior on our website. The information collected through this type of cookies is used to analyze user activity and create user browsing profiles in order to make improvements based on the analysis of user usage data. 

Advertising cookies: These are cookies that allow the most effective management of advertising spaces included on the website, if any, based on criteria such as the edited content or the frequency with which ads are displayed. Behavioral advertising cookies: 

These are cookies that allow the most effective management of advertising spaces included on a website by the website owner. These cookies store information about users' browsing behavior obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertisements based on the user's profile. 

According to their duration: 

Session cookies: These are used to store information that allows the provision of a service requested by the user during the current session. 

Persistent cookies: Cookies stored for a specified period of time, which varies for different types of cookies.

Disabling and deleting cookies 

Despite being able to configure the cookies you wish to accept when using the website, these cookies installed on your computer can also be enabled, blocked, or deleted by configuring the options in the installed browser. Disabling cookies may affect the functionality of certain services. If you do not wish to receive cookies, you can configure your browser accordingly. 

Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies 

Microsoft Edge: https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy 

Mozilla Firefox: http://support.mozilla.org/en-US/kb/block-websites-storing-site-preferences 

Chrome: https://support.google.com/accounts/answer/61416?hl=en Safari: https://support.apple.com/en-us/guide/safari/manage-cookies-and-website-data-sfri11471/mac 

Opera: http://help.opera.com/Windows/10.00/en/cookies.html

Cookies used on https://andorraterranovahotel.com/ 

At the end of the text are the cookies used on the website of https://andorraterranovahotel.com/ along with their types and functions.

Acceptance of the cookie policy 

The Terranova website, https://andorraterranovahotel.com/, displays its cookie policy at the bottom of any page on the portal upon each login. Regarding this information, the following actions can be taken: Accept cookies: The notice will not be displayed again when accessing any page during the session. Close: The notice will be hidden on the current page. Modify settings: You can obtain more information about cookies, the cookie policy of https://andorraterranovahotel.com/, and modify the browser settings.

Additional notes Terranova is not responsible for the content or accuracy of the privacy policies of the third parties mentioned in this cookie policy. Web browsers are responsible for storing cookies, and this website cannot guarantee the correct or incorrect handling of cookies by those browsers. In some cases, it is necessary to install cookies so that the browser remembers that you have not accepted them.

Essential cookies
Cookie Description Duration
andorra_terranova_cookie_consent Used to store the user's cookie consent preferences. 1 year 1 month 1 day
andorra_terranova_session Used to identify the user's browsing session. 2 hours
XSRF-TOKEN Used to secure both the user and our website against cross-site request forgery attacks. 2 hours
Analytics cookies
Cookie Description Duration
_ga Main cookie used by Google Analytics, enables a service to distinguish one visitor from another. 2 years 2 months 2 days
_ga_GK8VDW4VRS Used by Google Analytics to persist session state. 2 years 2 months 2 days
_gid Used by Google Analytics to identify the user. 1 day
_gat Used by Google Analytics to throttle the request rate. 1 minute
Optional cookies
Cookie Description Duration
live_beep

This script enables a bubble on the web that allows visitors to contact us through a chat.

2 hours

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